Ziora / Terms

Terms of Service

These terms cover using the Ziora app and buying a Ziora plan: what you get, how renewals and cancelling work, and our refund policy.

Last updated 23 October 2026

In short

  • Ziora is free to download and comes with 5 free scans. Paid plans are monthly or yearly.
  • Paid by card, a plan is a subscription: Paystack renews it automatically at the end of each period until you cancel. You can cancel any time. Paid by bank transfer or USSD, a plan covers one month or year and doesn’t renew: you pay again to keep it.
  • Your first payment can be refunded in full within 14 days.
  • Ziora only reads code on your own computer. Use it on code you own or have permission to review. It never tests or attacks websites, servers or anyone else’s systems.

Who we are

Ziora is made by Ziora InfoSec Technologies (“Ziora Security”, “we”, “us”), a business registered in Nigeria. By downloading, installing or using Ziora, or by buying a plan, you agree to these terms. If you use Ziora for a company, you agree to them on its behalf.

Your licence to use Ziora

We give you a personal, non-exclusive, non-transferable licence to install and use Ziora within the limits of your plan. Ziora is licensed, not sold; we keep all rights in the app, the engine and the website.

You may not copy, resell or redistribute Ziora; reverse engineer, decompile, crack or modify it; or get around its scan counting, scan passes or licence checks, except where the law allows this anyway.

Free scans and plans

  • Free: 5 scans in total per computer, each with one rescan to check your fixes, and 5 Ziora AI answers.
  • Starter, Standard and Premium: the scans, rescans, Ziora AI answers and features listed on the pricing page for each billing period. Unused scans and answers don’t carry over to the next period.
  • Before each scan, Ziora asks our server for a scan pass, so scanning needs an internet connection. A scan that fails can be given back a few times a month. Scanning the demo project that comes with Ziora never uses a scan.
  • Prices are shown on the pricing page, in naira or US dollars, before you pay. If we change the price of your plan, we’ll email you at least 30 days before the change applies to your next renewal.

Payments and renewals

  • Payments are processed by Paystack. We never see or store your card or bank details.
  • Paid by card, a plan is a subscription. When you buy it, you authorise Paystack to charge the same card again at the end of each period (every month, or every year for a yearly plan) at the price shown when you bought it, until you cancel.
  • Paid by bank transfer or USSD, a plan covers one period and is not charged again. To keep it, pay again from Ziora (Your plan) before it ends; paying early adds the new period after the current one. We email you a few days before it ends.
  • Each successful renewal extends your plan for another period and resets its scan and AI allowances. Paystack emails a receipt for every payment.
  • If a card renewal fails, your plan keeps working for 3 days. Paystack doesn’t charge the card again by itself, so to keep the plan, pay again in Ziora (Your plan, then Renew now), by card or bank transfer. Otherwise Ziora goes back to the free allowance.

Cancelling and changing plan

  • Cancel any time: in Ziora, open Your plan, then Manage subscription; or email [email protected] from the address you bought with.
  • Cancelling stops future renewals. Your plan keeps working until the end of the period you’ve paid for, then Ziora goes back to Free.
  • You can move to another plan in Your plan. Your licence key stays the same; the new plan starts on the day you pay for it, and the old subscription stops renewing.

Refund policy

  • First payment: if Ziora isn’t right for you, email us within 14 days of your first payment and we’ll refund it in full. We then turn off the plan.
  • Renewals: renewal payments aren’t refunded, and we don’t refund part of a period after you cancel. Cancel before your renewal date to avoid the next charge. If you were charged after cancelling, or charged twice, email us and we’ll refund the extra charge.
  • Refunds go back to the card or account you paid with, through Paystack. How soon the money shows depends on your bank.
  • To ask for a refund, email [email protected] with your order reference or the email address you bought with. This doesn’t affect any rights you have under consumer protection law.

Licence keys and computers

  • Your plan comes with a licence key, shown after payment and sent by email. It works on one computer (two on Premium). You can move it to another computer from Your plan.
  • Keep your key private. We may turn off a key that has been shared publicly, sold, or used to get around Ziora’s limits, after letting you know by email.

Acceptable use

  • Ziora reviews source code on your own computer. Use it only on code you own or have permission to review.
  • Ziora doesn’t scan, probe, test or attack websites, servers, networks or any other systems, and you may not use Ziora or its results to attack or break into systems you don’t own or aren’t authorised to test.
  • Don’t use Ziora to break the law, or to overload or misuse our servers, including the scan pass and AI services.

Ask Ziora AI

Ask Ziora AI (called “Explain & fix with AI” in earlier versions) only analyses your own code: the lines around one problem Ziora found in the project you opened, with secret values removed. It explains in plain words how that weakness could be misused and suggests a fix, which Ziora can save as a patch on a new git branch on your computer for you to review.

It doesn’t connect to, test or attack any third-party website, server or system, and it doesn’t run exploits. AI answers can be wrong, so review every suggested change before you use it. How the code is handled is described in our privacy policy.

What Ziora can and can’t promise

  • Ziora helps you find and fix security problems, but no tool finds every problem. A clean scan doesn’t guarantee that your app is secure, and you remain responsible for your code and for what you ship.
  • Ziora is provided “as is”, without warranties beyond those the law requires.
  • To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim.

Changes

If we change these terms, we’ll update this page and the date at the top. For changes that affect paying customers, we’ll email you before they apply. These terms are governed by the laws of the Federal Republic of Nigeria.

Contact

Questions about these terms, your plan or a refund: [email protected]. To report a security problem: [email protected].